Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@neyvola.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Neyvola is operated by Shenzhen Lixianhang Import & Export Co., Ltd.
Company Name: Shenzhen Lixianhang Import & Export Co., Ltd.
Address: Room 303, Building 67, Jinbi Garden, Hexi Community, Xixiang Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China
Phone: +86 13353324392
Email: support@neyvola.com